Message 2 of 3. For example, the parent in a family could have an account with administrator privileges allowing them to install new programs, while each of the children has a personal user account with limited privileges to use, but not install programs. Double-click the downloaded file and follow the instructions to install the HP SimplePass Identity Protection software. DigitalPersona informs that the fingerprint sensor was not detected. Open a web browser and navigate to one of your registered websites. Please try again shortly. Starting the fingerprint reader to add or delete fingerprints in Windows 7 or Vista You can enroll additional fingers at any time.

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By using a fingerprint reader with HP SimplePass, when one of the children is ready to log in, they simply scan their finger and the security protection program identifies them and logs on to the proper account.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

How does HP install software and gather data? The sensitivity of the program can be adjusted to allow for some variation in the fingerprint recognition.

Tell us about your experience with our site. Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista Many applications and web sites use unique user names and passwords to protect personal identity and data. Click the key icon to open the My Vault screen, and then select a website icon to view the username and password for the website.


I await your reply. In the application or web site logon window, type in the required Aughentec and Password.

HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support

Did this solve your problem? Depending on the model number of your computer, there are options in the BIOS fingerprit turn the biometric device on and off.

SimplePass application software for 32 bit and 64 bit Windows 7. I installed drivers and DigitalPersona step by step and now when laptop start and I have logon screen win 7 pro I can logon by fingerprint, but after system full start DP don’t see fingerprint.

List of files w h i ch y ou need to unblock: HP SimplePass options are displayed. If your computer model uses HP SimplePass version 5. Please upload the file fingerrprint any site.

How to uninstall AuthenTec fingerprint software and driver – HP Support Community –

Let me know if you require any clarification. Javascript is disabled in this browser. Make any changes to the username and password, and then click Save. See your browser’s documentation for specific instructions.

HP Fingerprint Reader – Common Issues

Your SimplePass is now deleted. Search for the standalone file by inserting the model number of the device a. Message 3 of 3.


The following information may help troubleshoot problems. Therefore, due to the way our SOE is built, we require the executable that is the same as that on windows update. This topic has been archived.

One extra information for You. When attempting to open HP SimplePass, it briefly flashes on the screen and cannot be installed. You can follow the question or vote as helpful, but you cannot reply to this thread. DigitalPersona informs that the fingerprint sensor was not detected. HP phone support for pavilion.

You will have to locate and purchase a third party security program. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. Delete a fingerprint – Click on an enrolled green highlighted finger and select Fingegprint when prompted, Are you sure you want to delete the fingerprint?

Type the model name for your computer in the Or, enter your serial number field, and then click Submit.