How is everything running now? Google Search – C: Sorry this didn’t help. A Black screen should open. In the upper right hand corner of the topic you will see the button.

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I strongly urge you to do so. Posted 06 February – Close any programs you may have running – especially your web browser. How is your computer running now?

NetSupport trojan/hijack

If it did not automatically turn off, or you are not sure, please do the below. Did the computer come with Win8 preinstalled, did you do a clean install of Win8, sefender did you upgrade a e. Once SecurityCheck is finished scanning, a text file will open with the results of the sca Please copy and paste these results into your next post.

More specifically, I could see a startup registry entry an executable, a dll etc. Posted 09 February – I will also provide for you detailed information about how you can prevent and combat future infections.


Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting this post: Java version bit out of Date! Unable to open the Server service performance object. The adware programs should be uninstalled manually. This device is not present, is not working properly, or does not have all its drivers installed.

Hello Hyetemplar, Is there a reason you had booted dwfender safe mode to run this scan? Posted kb-040 January – A Black screen should open.

Please click on this then choose “Immediate E-Mail notification” and then “Proceed” and you will be sent an deender once I have posted a response. Sign in anonymously Don’t add me to the active users list.

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If an item is included in the fixlist, if it is a registry item it will be removed or restored to default. Posted 02 February – If there had been some I would have immediately spotted them. This thread is locked. Do you have any additional concerns? It has done this 1 time s. Any help is appreciated, thanks in advance.


Remember me This is not recommended for shared computers. Please do not re-run any programs I suggest. Did this solve your problem? Repeat as many times as necessary to remove each Java version.

window8 – Microsoft Community

You can also follow these directions up to step “3” to check if its turned off already. Some steps may be a bit complicated. Copy the address from the code box below and select Open.

If an entry is included in the fixlist, the task.